Terms & Conditions

Your Gift Card is redeemable at any participating La Quinta® location, and must be presented to the front desk to be redeemed. This card is equivalent to cash and cannot be replaced if lost or stolen. It cannot be exchanged for cash, check, or credit. This card does not expire and has no service fees. Purchase or use of this card constitutes acceptance of these terms and conditions. You may check your card balance anytime by calling (800) 923-4835 or visiting LQ.com.

Frequently Asked Questions

Q: What is a La Quinta Gift Card?
A: The Gift Card is similar to a pre-paid debit card that can be used to pay for stays at any participating La Quinta hotel location throughout the US and Canada.

Q: May I purchase a La Quinta Gift Card by phone?
A: No, La Quinta gift cards can only be purchased online at LQ.com.

Q: Are La Quinta Gift Cards sold in specific denominations?
A: You may purchase Gift Cards in denominations of $25 or $50.

Q: What forms of payment do you accept?
A: We accept the following credit cards: Visa, MasterCard, including the Returns MasterCard, American Express, and Discover.

Q: Do the Gift Cards expire?
A: There is no expiration date nor service or dormancy fees for the La Quinta Gift Card.

Q: Can anyone use my La Quinta Gift Card?
A: Yes. Because your name does not appear on the card, you may use it yourself or give it to anyone you choose.

Q: Are there any discounts or other incentives offered with the purchase or use of the La Quinta Gift Card?
A: No, there are no discounts nor incentives offered at this time.

Q: Can I purchase large quantities of the La Quinta Gift Card?
A: Yes, please call 214-492-6915 if you would like to purchase a large quantity of the La Quinta gift cards.

Q: When will my order be shipped if I order a La Quinta Gift Card?
A: If you place a Gift Card order before 1 p.m. MST, your order will be processed and shipped the same business day. Orders placed after 1 p.m. MST will be processed and shipped the next business day.

Q: Will I have to pay shipping charges if I order a La Quinta Gift Card online?
A: Yes, standard shipping charges will apply.

Q: When / how is the La Quinta Gift Card activated?
A: Your gift card will be activated when purchased and arrive activated and ready to use.

Q: How do I use the La Quinta Gift Card?
A: The Gift Card is simple to use. After making your reservation through LQ.com, present the gift card at the front desk at the hotel. The Gift Card works similar to a debit card. The front desk representative will swipe the card at their terminal and the amount will be deducted from the card. You may use the gift card at all participating La Quinta locations.

Q: Can I use / redeem my La Quinta Gift Card online?
A: You may make a reservation on LQ.com, but you cannot use your Gift Card to guarantee your stay.

Q: Can I add funds to my La Quinta Gift Card?
A: No, you cannot add additional funds to the Gift Card. You can purchase additional Gift Cards on LQ.com.

Q: What is the return policy on the La Quinta Gift Cards?
A: The La Quinta Gift Card should be treated like cash. It cannot be replaced if lost or stolen. It cannot be exchanged for cash, check, or credit.

Q: I have a question that is not addressed here. How can I find out the answer?
A: Please call 1-800-923-4835 for additional help.